At RWABOX ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you use our websites, software, decentralized applications (DApps), and other online products and services (collectively, the "Services") or when you otherwise interact with us.
Web3 Note: RWABOX is a specialized provider of Web3 infrastructure. Please be aware that interactions with public blockchains are inherently transparent and public. Information stored on a blockchain is immutable and cannot be deleted or altered by us.
1. Information We Collect
Information You Provide
- Account information (Email, Name, Company)
- Support communications and inquiries
- Feedback and survey responses
- Billing information (for paid services)
Automatically Collected
- Log data (IP address, browser type)
- Device information
- Usage data (Interaction with features)
- Cookies and local storage data
Blockchain Data
We may collect information from publicly available blockchains, such as wallet addresses and transaction data, to provide our Services (e.g., verifying NFT ownership or tracking transaction status). This data is public by nature and is not controlled by RWABOX.
2. How We Use Information
We use the information we collect to:
- Provide, maintain, and improve our Services.
- Process transactions and send related information.
- Send technical notices, updates, security alerts, and support messages.
- Respond to your comments, questions, and customer service requests.
- Communicate with you about products, services, offers, and events.
- Monitor and analyze trends, usage, and activities in connection with our Services.
- Detect, investigate, and prevent fraudulent and illegal activities.
3. Sharing of Information
We may share information about you as follows:
- With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process.
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of RWABOX or others.
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Between and among RWABOX and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.
4. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
privacy@rwabox.com